What customers write about your company online can make an impact on your business, and many times business owners are unaware that they are building an online reputation. What are people saying about your business, who is reading that info, should I respond to a negative comment? - These are just a few of the questions that may come to mind.
The Brownwood Area Chamber of Commerce will host their next luncheon on Friday, March 17th featuring speaker Sheila Scarborough on the subject of Online Reputation Management.
The luncheon will be held at the Brownwood Country Club on Friday, March 17th. Buffet lunch opens at 11:30 AM and the program will begin at noon.
Cost is $14 per person payable to the Brownwood Country Club for lunch. RSVP to the Brownwood Area Chamber of Commerce at 325-646-9535.
Customers, visitors, and hotel guests today expect personal online interaction with businesses, destinations, attractions, and lodging. They also expect a rapid response to their feedback; both the positive shout-outs and the complaints. Learn how to find the online conversations that matter to your business, particularly on social media, and then how to respond and interact with your customers. Digital communications is more than just marketing; it is also a powerful customer service tool that reflects on your reputation for a great customer experience.
Sheila Scarborough is a speaker and trainer specializing in tourism, travel, and social media. She's written for many blogs and print publications and is also a certified Navy Master Training Specialist, with years of experience as an instructor.
Along with Leslie McLellan, Sheila is part of the Tourism Currents team, offering online and in-person training in social media for tourism and hospitality.
Winner of the "Austin American-Statesman" Texas Social Media Award and an AWC (Association for Women in Communications) Clarion award, Sheila trains and speaks regularly about social media to a variety of audiences including tourism and economic development experts, public relations and marketing professionals, and Chambers of Commerce.
The Brownwood Area Chamber of Commerce held a ribbon cutting on Friday, March 3rd for Hawaiian Nail Bar.
Hawaiian Nail Bar's goal is to provide a variety of quality services in a fun atmosphere that will leave customers refreshed, rejuvenated and stunning. They believe in 100% sanitization providing manicures, pedicures using organic products, eyelash extensions, waxing, free Wi-Fi and karaoke. For a short period of time, enjoy 20% off any service before the discount ends. Customers who want to book a party or a group with 6 or more for pedicures, they will receive 50% off of their second service and enjoy a complimentary drink (over 21) while being pampered.
Hawaiian Nail Bar is located in Commerce Plaza at 553 W. Commerce Street. For more info, call 325-646-6501. They are open Monday - Friday 9:30 AM to 7:30 PM, Saturday 9:00 AM to 6:30 PM and Sunday 12:00 PM to 6:00 PM
The Brownwood Area Chamber of Commerce held a ribbon cutting on Thursday, February 9th for Fancy's Day Spa.
Fancy's believes that there is more to massage than just relaxation. Massage can help relieve daily aches and pains. They employ traditional European techniques in facials using Bioelements. Professional skin care that promotes cleansing, hydration and healing, not to mention several different types of massage packages from 30 minute massage, 1 hour, 1.5 up to 2 hour massages. They offer Salt Glow, Mud Body Wrap and Mud Masque body treatments that cleanse, exfoliate, and hydrate skin.
For more info, call 325-641-9106 or visit their website at www.fancysdayspa.com to book an appointment .
The Brownwood Area Chamber of Commerce held a ribbon cutting on January 19th for the Grand Opening of Cross Country Health Center's new activity area for Alzheimer's patients.
Cross Country Health Center staff is dedicated to providing love and attention to each resident allowing them to maintain their freedom and be a part of a community and family. Introducing "Eden" a safe haven specifically designed to enhance the lives of residents.
The new rooms provide safe activities that give residents the opportunity to engage in all types of sensory experiences such as visual, auditory and tactile in our life stations. These life stations consist of a nursery, kitchen, secretary, construction, automotive, and music section.
The Brownwood Area Chamber of Commerce held a ribbon cutting on January 9th for the renovation of Good Samaritan's resale store.
The Resale Store was founded on the principal that everyone deserves dignity, and that meant offering quality, gently-used items for low prices. It has recently been renovated to make customers feel comfortable while shopping and easily find what they are looking for. In addition to selling items, people in need can be eligible to receive a voucher for clothing items they need, but can't afford. They give blankets to those who need them, and any item that can't be sold are donated to one of two charities who give the items new homes in a variety of places. Every item donated is used or made into something new and reused.
The Brownwood Area Chamber of Commerce will host their 5th annual Brownwood Area Bridal Fair on Saturday, January 21st at the Depot Civic & Cultural Center in Brownwood.
The fair will host a variety of vendors and will be a resource for soon-to-be brides in planning their special day. Vendors will showcase their products and services and will be available with tips, techniques, and ideas for the perfect wedding. Photographers, florists, DJs, party rental, and venues as well as other businesses are just a few of the types of vendors that will be on hand during the event.
The bridal fair provides an opportunity for future brides to meet with businesses, all in one location, to help assist in planning the big day. Door prize drawings will be taking place throughout the day as well, including a grand prize drawing.
The Brownwood Area Bridal Fair will take place from 11 AM - 2 PM on Saturday, January 21st at the Depot Civic & Cultural Center (600 E. Depot Street). Admission to the show is free.
Beginning at 12:30 PM, participants can enjoy a wine tasting.
The Brownwood Chamber of Commerce held a ribbon cutting for Amber Mullin of LuLaRoe on Friday, December 9th.
LuLaRoe offers comfortable, affordable, stylish clothing to women of all shapes and sizes as well as children and men. The company's focus is about empowering women and strengthening families.
The Brownwood Area Chamber of Commerce held a ribbon cutting on December 7th for the newly rebuilt Murphy USA in Brownwood. The new store is located at 403 W Commerce, in front of Wal-Mart.
Murphy USA is a retailer of gasoline and convenience merchandise with more than 1,300 stations located primarily in the Southwest, Southeast and Midwest United States. The company and its team of almost 10,000 employees serve an estimated 1.6 million customers each day through its network of retail gasoline stations in 24 states.
The new Brownwood store opened in August.
The Brownwood Area Chamber of Commerce held a ribbon cutting for Hill Ranch Yoga's new location on Monday, December 5th.
Hill Ranch Yoga is a new yoga studio located in downtown Brownwood at 1045 Broadway, the corner at Main and S Broadway Street. They have multiple classes ranging from All Levels, Gentle Yoga, Express Lunch Class, Chair Yoga and more scheduled throughout the day. Apparel and other related items are also available. The structure of the classes allow clients to experience the presence of mindfulness with the added bonus of the physical benefit.
For information on classes and schedules, visit www.hillranchyoga.com or download the free Hill Ranch Yoga app from the app store.